Contact Us

Use the form on the right to contact us.

CONTÁCTANOS

Usa el formulario a la derecha para contactarnos.

           

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Book now

Use this form to book a room at our hostel in Ibarra, Ecuador. 

Name *
Name
Select the number of adult guests
Select the number of child guests
Arriving Date
Arriving Date
Departing Date
Departing Date
I will comply with hostel agreement

Agreement to stay with us. 

Check out time: 11.00 am (leaving the hostel)

Should you need to check out later than 11.00 am, a 24-hour prior notice is required, subject to availability of beds / room. An additional fee will be asked.

We provide a goodwill service to hold your luggage in reception for you to pick up later (till 19 pm). This service is only provided for guests that stayed with us.

Picking up luggage : no more use of the facilities (free water, coffee, thee, internet, showers, kitchen, open areas…).

 

Check-In time:

No check-in is allowed before 7.00 am and after 21 pm unless previous arrangements are made.

We are happy for guests to arrive outside of these hours, but please arrange with us in advance, to ensure that we are around to welcome you.

After registering you will receive a key so you can leave and enter the hostal whenever you wish.

 

Cancellation

If in the unlikely event that you are unable to arrive on the agreed date, you need to notify us as soon as possible so that we can offer the room to others.

If not, we will charge you the first nights costs.

No- show: If the guest does not arrive at the hostel by 20:45 pm on the first day of the reservation night and does not contact the owners before the check-out the next day regarding the arrival time, the guest’s further reservation shall be deemed to be cancelled.

 

Booking and confirmation

For reserving a stay at the hostel no additional fee will be charged.
The reservation can be done by email using the form on this page.
After receiving your reservation request you will get a confirmation and the reservation is final.

Without the confirmation there is no reservation.

 

Payment

Payments in advance are not necessary.  Having arrived at the hostel, the price for the room has to be paid up front. The owner may, in agreement with the guest, change these conditions. Sorry, we do not accept personal or Traveler’s checks, only cash.